技术支持Support
需要帮助？查看常见问题，或直接给我们发邮件。
Need help? Browse the answers below or send us an email.
请简单描述问题，并提供 App 版本和系统版本。
Please describe the issue and include your app and system versions.
常见问题Frequently asked questions
为什么只能看到部分照片？Why can I only see some photos?
如果只允许访问部分照片，一瞬只能展示这些内容。你可以在系统设置中调整相册权限；查找全部未归类内容需要完整访问权限。
If you allow access to selected photos, Glim can only show those items. Change photo access in system settings; finding all unfiled items requires full access.
怎样把照片整理到相簿？How do I organize photos into albums?
浏览照片时，点击目标相簿即可归类；长按相簿可选择多个相簿。删除相簿只移除相簿，不会删除里面的照片和视频。
While browsing a photo, tap an album to add it, or press and hold an album to choose several. Deleting an album removes the album, not the photos and videos inside it.
标记待删除后，会立即删除吗？Are photos deleted as soon as I mark them?
不会。整理结束后，你可以检查待删除项目、取消勾选，再确认删除；系统取消删除时，项目会保留。
No. At the end of a group, review the marked items, deselect anything you want to keep, and confirm deletion. If you cancel the system prompt, the items are kept.
相似照片会自动删除吗？Are similar photos deleted automatically?
不会。你可以逐张比较，勾选想删除的照片，再确认删除。切换查看照片不会改变勾选结果。
No. Compare the photos, select those you want to delete, then confirm deletion. Switching the photo you are viewing does not change your selection.
为什么照片或视频需要加载？Why does a photo or video need to load?
部分原件可能保存在 iCloud，需要联网下载。请检查网络并稍后重试；拍摄地点的查询也可能需要网络。
Some originals may be stored in iCloud and need an internet connection to download. Check your connection and try again; looking up photo locations may also require internet access.
为什么没有收到整理提醒？Why did I not receive a reminder?
请检查一瞬内的提醒开关和时间，以及系统设置中的通知权限、专注模式。系统状态可能影响提醒送达。
Check the reminder switch and time in Glim, plus notification permission and Focus settings on your device. System conditions can affect delivery.